Where Style Meets Comfort & Inclusivity — To Your Doorstep
At Dolce Vita Shop, we believe the joy of finding your perfect pair—whether it’s our inclusive Wide Widths, statement BOOTS & BOOTIES, or timeless BALLET FLATS—should be matched by a delivery experience that is effortless, transparent, and reliable. Just as we design our footwear to transition seamlessly with you through every aspect of life, we’ve crafted our shipping policies to ensure your journey from browsing to unboxing is smooth and stress-free.
Our mission is to empower every step. That commitment extends beyond our supportive constructions and soft linings to the moment your carefully curated package arrives. We understand that true elegance is the freedom to move with ease—and that includes the confidence of knowing exactly when and how your new favorites will arrive.
Our Shipping Promise: Clarity, Care, and Global Reach
From our home in Virginia Beach, we are passionate about building a global community of confident, stylish individuals. While we proudly ship worldwide*, our focus remains on providing exceptional value and conscious service, no matter where you are.
🚚 Standard Shipping (DHL / FedEx)
Cost: A flat fee of $12.95.
Timeline: Your order will be processed within 1-2 business days. Once dispatched, delivery typically takes 10-15 business days.
Ideal For: The trend-forward individual who can’t wait to step into our NOW TRENDING or MAKE IT METALLIC collections. Perfect when you need those sleek HEELS or versatile MULES & CLOGS with a balance of speed and affordability.
🎁 Free Standard Shipping (EMS)
Cost: FREE on all orders over $50.
Timeline: After the 1-2 day processing period, please allow 15-25 business days for delivery.
Ideal For: The thoughtful shopper building a versatile wardrobe. Combine a pair of our iconic LOAFERS with playful SHOE CHARMS or a new HANDBAG to unlock free shipping. It’s our way of adding value to your curated cart, perfect for planning ahead.
From Our Warehouse to Your World: The Journey
Every order is handled with the same care we put into designing our Shop by Calf boots or selecting our premium SHOELACES.
- Order Processing (1-2 Days): We receive your order and prepare it with care. Our team ensures the WIDE CALF boots or delicate KITTEN HEELS you selected are perfectly packaged for their journey.
- Dispatch & Tracking: You’ll receive a notification with your tracking number. Watch your package travel from Virginia Beach across the globe.
- Customs & Import: For international orders, please note that any applicable duties, taxes, or fees are the responsibility of the recipient. This is standard for cross-border shipments.
- Delivery: Your carrier will deliver your package to your provided address. Requires a signature for most Standard Shipping orders to ensure security.
Our Commitment to You: Beyond Delivery
Your satisfaction is the final step in our process. If the fit isn’t perfect or the style isn’t what you envisioned, we offer a hassle-free 15-day return policy from the date of receipt. This reflects our core belief that comfort and confidence are paramount—whether you’re in our FLATS & LOAFERS for the office or our trending MARY JANES.
Have Questions About Your Order?
Our customer care team is here to help. Reach out to us at [email protected].
Dolce Vita Shop | 227 Murry Street, Virginia Beach, US 23451
*We ship worldwide, excluding some remote regions in Asia and other locations. Please see our full Shipping Policy for detailed country listings.
Thank you for letting Dolce Vita Shop be a part of your style journey. We are honored to deliver pieces designed for your real life, every step of the way.
With gratitude,
The Dolce Vita Shop Team